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PRIVACY POLICY

1. Introduction
DMOS Manor ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information when you visit our website or use our services.

 

2. Information We Collect
Information you provide directly:

  • Full name, email address, phone number, and mailing address

  • Booking and reservation details

  • Payment information (processed securely through third-party payment providers)

  • Messages or inquiries submitted through contact forms

  • Information collected automatically:

IP address, browser type, and device information
 

3. How We Use Your Information

We use the information we collect to:

  • Pages visited, time spent on the site, and referring URLs

  • Cookies and similar tracking technologies (see Section 6)

  • Process and confirm bookings and reservations

  • Communicate with you about your inquiries or stays

  • Send booking confirmations, reminders, and updates

  • Improve our website and services

  • Comply with legal obligations

  • Send promotional or marketing emails (only with your consent)

  • We will never sell your personal information to third parties.

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4. How We Share Your Information

We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist with payment processing, email communications, or website analytics, bound by confidentiality agreements


5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Booking records may be retained for up to 7 years for accounting and legal purposes.

  • Legal Requirements: When required by law, court order, or governmental authority

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

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6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to:

  • Remember your preferences

  • Analyze website traffic and usage patterns

  • Support third-party tools such as booking widgets or analytics platforms

  • You may disable cookies through your browser settings, though some features of the website may not function properly as a result.

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7. Third-Party Services

Our website is built on Wix and may integrate third-party tools such as Google Analytics, payment processors, or booking platforms. These services have their own privacy policies, and we encourage you to review them. DMOS Manor is not responsible for the data practices of third-party providers.


8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the information we hold about you

  • Correction — Request that we correct inaccurate or incomplete data

  • Deletion — Request that we delete your personal information

  • Opt-Out — Unsubscribe from marketing emails at any time using the link in any email we send

  • To exercise any of these rights, contact us using the information in Section 12.


10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

DMOS Manor

Email: info@dmosbanquet.com

Website: www.dmosbanquet.com

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